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4-star hotel Check-in 15:00 · Check-out 12:00

Xscapetulum

Enjoy a 4.3-rated stay at Xscapetulum in Tulum with free Wi-Fi, outdoor pool, restaurant, and easy access to Tulum ruins and nearby cenotes.

Av Kukulkan sur entre calle Xel-ha y Sac-beh, Centro, 77760 Tulum, Q.R., Mexico View on map
8.6/10
Very Good Based on 683 recent guest reviews
Free Wi-Fi Breakfast Free parking Outdoor pool Air-conditioned
What recent guests emphasize

Balanced comfort with a relaxing atmosphere

Visitors appreciate the peaceful setting, spacious rooms, and attentive staff, while noting some minor issues with water pressure and in-room amenities. The hotel suits guests looking for quiet and convenient access to Tulum’s attractions.

Guests often praise

  • Spacious rooms with kitchenettes and comfortable living areas
  • Friendly and helpful staff providing welcoming service
  • Relaxing outdoor pool and pleasant garden setting
  • Good Wi-Fi connectivity throughout the property
  • Convenient breakfast offerings with tasty food and attentive kitchen staff

Worth knowing

  • Some rooms have weak shower water pressure or no hairdryers
  • Location is quiet but somewhat removed from the busiest areas; scooter or bike rentals help with access
  • No on-site fitness center and pets are not allowed
  • Some reviews mention firmer beds and occasional minor cleanliness issues
  • Street parking is available but limited in some spots

Best for

  • Travelers seeking a peaceful retreat near Tulum’s natural attractions
  • Guests wanting spacious accommodations with kitchen facilities
  • Visitors who appreciate attentive, English-speaking staff
  • Families and groups looking for kid-friendly, smoke-free lodging options
  • Those who value a quiet location with easy access to cafes, bars, and nearby swimming lakes
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About this property

Welcome to Xscapetulum

Located in a quiet but evolving suburb of Tulum, Xscapetulum offers rustic-chic rooms and apartments designed for comfort and practicality. The property features a polished yet relaxed atmosphere, with an outdoor pool and on-site dining options that include a restaurant and bar. Some accommodations come equipped with kitchens, making longer stays or family visits more convenient.

The hotel provides a range of amenities such as free Wi-Fi, breakfast, free parking, room service, and an airport shuttle. Guests can also enjoy air-conditioned rooms, a hot tub, and kid-friendly facilities, though the property is not pet-friendly and does not have a fitness center. While some reviews note issues with water pressure and limited in-room furnishings, the friendly staff and garden setting receive consistent positive mentions.

Its location offers quick access to popular nearby attractions like the Tulum ruins, Gran Cenote, and Cenote Calavera, all renowned for their natural beauty and cultural significance. The property is a reasonable distance from Aeropuerto Internacional de Tulum Felipe Carrillo Puerto, approximately 36 minutes by car, making arrivals and departures convenient.

Visitors seeking a tranquil base with good access to local cafes, swimming lakes, and cultural sites may find Xscapetulum well-suited to their needs. Although the immediate area is quieter and somewhat removed from Tulum’s busiest zones, guests have found mobility options such as scooters and bicycles helpful in reaching major points of interest.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Breakfast
Free parking
Outdoor pool
Air-conditioned
Room service
Kid-friendly
Restaurant
Kitchens in some rooms
Airport shuttle
Hot tub
Bar
Smoke-free

Not available at this property

Pet-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

KK
Krzysztof Kuch Apr 09, 2026
8.0

Nice hotel. Lovely pool area. Nice vibes. Rated the room somewhat lower, as the shower was weak (after getting in at 4am, there was no water), no chair in the room, no hairdryer and a somewhat dirty looking blanket on the bed. Good location. Some on street parking. Nice staff, reasonably priced breakfast

JD
Jay Day Mar 24, 2026
10

A really welcoming hotel with friendly staff and a homely luxurious feel. The room we stayed in was amazing, we didn't stay there for dinner but breakfast was lovely and the kitchen staff are amazing. The facilities are excellent and it really is an oasis. Only thing is location isn't the best but with a scooter, bike (both available at the hotel) or car you can get to where you need to go pretty quick! Highly recommended.

D
DroneHQ Mar 10, 2026
10

Nice hotel away from the main noisy road. City centre is walkable. WiFi in the rooms is good. Nice little pool to relax during the day. Late check in was sorted by security. Room was spacious and no noise whatsoever. Water pressure run the shower could be better.

E
EgyptRichard Mar 01, 2026
10

Great value hotel set in its own gardens close to town bars and restaurants.

RC
Robert Chomicz Feb 22, 2026
8.0

For the price this is a pretty nice place though not without drawbacks. On the positive side the staff speak very good English so the communication is not a problem. The rooms are large and feature either a living area separate from the bedroom or a terrace. There is a kitchenette in each room that I stayed in an a full size refrigerator. The bathroom is roomy with lots of hot water and decent water pressure. The A/C unit works very well and isn't very loud. There is a nice pool. I liked the location just close enough to the walking area but far away enough from shouting crowds at the bars. On the negative side, there is no TV in the rooms. When you have a double room the AC unit is only in the bedroom. The bathrooms could use a little TLC, there is no breakfast included which is not a big deal since you have the kitchen. Overall a decent experience.

S
STRRK Feb 18, 2026
10

I love this place! I’ve been coming to Tulum for the past 10 years and have stayed here many times. I have tried to change it up wanted to explore other different hotels & AirBnb’s, but I always come back! it’s my absolute favourite in all of Tulum! Perfect location… 15 min walk to Ado bus… 20min cycle to the beach… just around the corner from main Valeta Calle 7 with all the best cafes/ restaurants/ bars etc. large rooms, comfy beds, great relaxing pool area, incredible food and service! I will come back every year, it’s my home away from home

JL
Jessica Lum Feb 01, 2026
8.0

Bed and pillows were a bit too firm, but overall everything else was great. Good location and friendly service.

NG
Nadja G. Jan 05, 2026
10

We had a wonderful stay at this place. Everybody was very nice and welcoming. There are two restaurants on the premises…one in the morning and a different one in the evening. The waiter in the morning was exceptionally friendly and the food delicious. Highly recommended. Thanks

Location & neighborhood

Where you'll find Xscapetulum

Tulum, Quintana Roo, Mexico

Quiet but evolving suburb with cool cafes & quick access to Cristal & Escondido swimming lakes.

  • Tulum ADO Terminal Autobuses 13 min Walk
  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 36 min Car · 1 hr 2 Transit
  • Cozumel International Airport 2 hr 8 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Tulum 71,139 reviews

Tulum

Zona Hotelera Tulum, 77765 Tulum, Quintana Roo, Mexico

4.7 · Archaeological Site
Gran Cenote 8,233 reviews

Gran Cenote

77796 Quintana Roo, Mexico

4.3 · Tourist Attraction
Cenote Calavera 2,479 reviews

Cenote Calavera

Carretera Tulum Coba, Av. Coba Km 1.7, 77796 Tulum, Q.R., Mexico

4.1 · Tourist Attraction
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